Digital Communications Associate – Email/Data Operations

The Digital Communications Associate will join a growing, fun, and creative communications team that works relentlessly to engage leaders around the country to tell the story of how American development and diplomacy builds a better, safer world.

The ideal candidate will have growing and proven experience in the email and digital arena, exceptional attention to detail, and a drive to leverage data to achieve engagement and advocacy outcomes.

Our communications team is driven to win – whether than means curating the perfect targeted email list, landing an op-ed at just the right political moment, or building a digital campaign that gets our message in front of top policymakers.

At USGLC, we are committed to a culture of diversity, equity and inclusion among staff, volunteers, partners, and programs.

Primary responsibilities will include:

  • Email Platforms – This role will support email outreach and event marketing initiatives across a busy event calendar. This includes email engagement operations, creating event invitations, managing event webpages and CMS/CRM integrations, and generating supporting material (including social graphics) in coordination with Digital and Marketing Communications Manager. The associate will also manage approval process for marketing communications and determine and optimize flow of email operations to prevent list burnout and maximize engagement. This role will be supported by a communications assistant but will ultimately have responsibility for managing the approval processes of the organization’s email platforms.
  • Digital Advocacy Communications – Manage and execute community communications, including a range of email mobilizations, executive emails, custom lists, and work across teams to identify opportunities for outreach optimization.
  • Data Management – This role will support the functionality of all database and contact CRM and work across the organization to manage database content, which includes but is not limited to list segmentation, contact de-duplication, managing unsubscribes, and bulk uploads of contact information. The associate will also support innovations to improve internal management and external outreach capabilities.
  • Metrics and Outcomes – Own and maintain all email metrics across Quorum to provide best practices and optimize email open rates, CTR, and other success metrics.
  • Website Support – Support Digital and Marketing Communications Manager with website content and UX as needed.

REQUIREMENTS

  • A minimum of 1-year experience in communications, public relations, digital, or related work.
  • Proven experience with data manipulation in Excel is highly desirable.
  • High attention to detail.
  • Proficiency with HTML, desktop and web publishing software, specifically WordPress and Adobe InDesign is desirable.
  • Experience with CRM constituent databases such as Quorum is desirable.
  • Excellent written, verbal, and visual communications skills.
  • Strong collaboration skills; experience working with people from diverse backgrounds.
  • A flexible team player who shares responsibility and credit.
  • Campaign or political experience is desirable.

To Apply:

Please email a cover letter and resume to [email protected]. Please reference “Digital Communications Associate” in the subject line. Shortlisted candidates will be contacted. No calls please.

Compensation

Competitive salary will be offered, commensurate with experience and qualifications. The USGLC also provides a package of benefits, including health and disability insurance, retirement plan, paid annual and sick leave and federal holidays.

About the USGLC

The U.S. Global Leadership Coalition (USGLC) is a broad-based influential network of 500 businesses and NGOs; national security and foreign policy experts; and business, faith-based, academic and community leaders in all 50 states who support a civilian-led approach of elevating diplomacy and development alongside defense in order to build a better, safer world.